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Key Responsibilities:
Manage customer relationship activities post-sales.
Handle customer queries, complaints and requests.
Coordinate with Sales, Accounts, Legal, Projects and Facility teams.
Handle documentation, agreement processing, collections and possession formalities.
Maintain regular communication with customers regarding payments, project updates and possession.
Maintain customer database and CRM records.
Prepare MIS reports and handle customer escalations.
Required Skills:
Robust communication and interpersonal skills.
Valuable coordination and problem-solving abilities.
Proficiency in MS Office, Excel and CRM software.
Solid customer-handling and follow-up skills.
Should be fluent in English & Tamil.
📌 Crm Customer Relationship Manager Chennai
🏢 RECEX
📍 Chennai