About the Role The Counsellor – Hospitality &
Soft Skills will be responsible for providing face-to-face counselling to prospective students, understanding their career aspirations, and converting enquiries into confirmed admissions for hospitality and soft skill training programs.
Key Responsibilities
Student Counselling &
Admissions
Conduct in-person counselling sessions for walk-in students and scheduled appointments.
Counsel students on Hospitality and Soft Skill courses.
Convert enquiries and walk-ins into confirmed admissions.
Program Explanation &
Guidance
Explain course structure, duration, fees, certification, and career outcomes.
Assess student suitability and eligibility.
Lead Management &
Follow-ups
Manage assigned leads through CRM/MIS.
Ensure regular follow-ups for conversions.
Parent &
Stakeholder Interaction
Engage with parents to address concerns and build trust.
Admissions Process &
Documentation
Support students with application forms and documentation.
Coordinate with internal teams for enrollment confirmation.
Reporting &
Compliance
Maintain reports on counselling and admissions.
Follow organizational policies and SOPs.
Qualifications &
Experience
Bachelor’s degree in any discipline.
1–5 years of experience in academic counselling or admissions.
Domain experience in Hospitality or Soft Skills preferred.
Key Skills
Face-to-Face Counselling
Admissions Conversion
Communication &
Interpersonal Skills
CRM / MIS Handling
Negotiation &
Follow-ups