Join our team at Grow Career Consultant as a Customer Service Representative for Shaadi.com. Apply now on Erekrut and take your career to the next level!
Handle customer queries and provide information about services offered by Shaadi.com
Guide customers on how to create profiles and use the platform effectively
Resolve customer complaints and escalate issues to the appropriate department
Maintain a positive and skilled attitude while assisting customers
Collaborate with the team to improve customer service processes and procedures
Keep records of customer interactions and update account information as needed
Work towards achieving customer satisfaction targets and KPIs
Stay updated on industry trends and competitor offerings to provide the best service possible
Liaise with other departments to ensure timely resolution of customer issues.
Designation
Customer service- Shaadi.com
Key Skills
Communication SkillsCustomer ServiceProblem-Solving Skills
Industry
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
📌 Customer Service Shaadi Com Bhopal
🏢 Grow Career Consultant
📍 Bhopal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.