OneDayHire Job

Top Hiring Companies

Pemlix Technology Solutions is seeking a Customer Care Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service through phone, email, and chat support. Duties include resolving customer inquiries, managing customer accounts, and ensuring customer satisfaction.

The Customer Care

Executive will also be required to escalate complex issues to the appropriate department and maintain accurate records of customer interactions. The successful candidate must have solid communication skills, be detail-oriented, and have the ability to multitask in a fast-paced workplace. Previous customer service experience is preferred. Join our team and help us deliver top-notch customer care to our clients. Apply now!
Engage with international customers through outbound calls to provide exceptional customer service
Utilize excellent communication skills to address customer inquiries and resolve issues in a timely manner




Work in a fast-paced workplace as a part of the international BPO team
Maintain a professional demeanor while building rapport with customers to ensure a positive experience
Handle high volume of telecalling activities with efficiency and accuracy
Collaborate with team members to meet and exceed customer satisfaction goals
Stay updated on products and services to effectively assist customers with their needs
Execute strategic communication strategies to enhance customer engagement and loyalty
Prioritize customer care tasks based on urgency and importance
Proactively identify prospects for process improvement to enhance overall customer experience.

Designation

Customer Care Executive

Key Skills

Communication SkillsInternational BPOInternational OutboundTelecalling executive

Industry

BPO

Functional Area

Telecommunication

Employment Type

Full Time

Education

12th

Job Type

Work From Office

📌 Customer Care Executive Kolkata (India)
🏢 Pemlix Technology Solutions
📍 India