About WiseLife

WiseLife is a premium health and wellness brand born from our Founder’s vision to improve mental and physical well-being through thoughtfully designed, sustainable yoga mats and fitness equipment — proudly made in India. After receiving an overwhelming response online, we are now expanding our footprint in the offline market, partnering with leading wholesalers, retailers, fitness centres, and yoga studios.

Job Overview

We are looking for a customer-focused and proactive Customer Support Representative to handle customer queries, resolve issues, and ensure a smooth customer experience.

Key Responsibilities:
Handle customer queries via calls, emails, and chats
Provide accurate information about products and services
Resolve customer complaints and issues promptly




Maintain qualified and polite communication
Track and manage customer requests and follow-ups
Coordinate with internal teams for issue resolution
Maintain records of customer interactions and feedback

Key Skills
Excellent communication skills (Hindi & English)
Strong problem-solving ability
Customer-first attitude
Ability to work in a rapid-paced workplace
Basic knowledge of CRM tools

Preferred Profile
Prior experience in customer support or telecalling
Experience in D2C / e-commerce industry is a plus

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Representative Gurugram
🏢 WiseLife
📍 Gurugram