OneDayHire Job

Top Hiring Companies

As a Customer Support Associate at MoSahay Associates, you will be responsible for assisting customers with inquiries, complaints, and technical issues through various communication channels. You will provide exceptional customer service by addressing customer needs promptly and efficiently. In addition, you will collaborate with other teams within the organization to resolve customer issues and ensure customer satisfaction.

The ideal candidate will possess solid communication skills, problem-solving abilities, and a customer-centric mindset. Previous experience in customer support or a related field is preferred. Join our team and help us deliver outstanding support to our valued customers.
Provide customer support via phone, email, chat, and social media
Address customer inquiries, concerns, and complaints in a professional and timely manner
Assist customers with order placement, tracking, and returns
Troubleshoot technical issues with products and services




Collaborate with other teams to resolve complex customer issues
Maintain accurate records of customer interactions and transactions
Upsell products and services to enhance customer experience
Stay up-to-date on company products, services, and policies
Meet or exceed customer satisfaction and productivity goals
Work versatile schedule, including weekends and evenings as needed

Experience: Freshers & exp both

Salary- 18k-25k

Designation

Customer Support Associate

Key Skills

Call HandlingCalls HandlingCold CallingCustomer HandlingCustomer InteractionCustomer RelationshipCustomer Service AssociateCustomer SupportCustomer Support ExecutiveEffective communicationOutbound CallingTelecallerTelecallingTelecalling executive

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Customer Support Associate Delhi (India)
🏢 MoSahay Associate
📍 India