Key Responsibilities
Handle inbound customer calls and resolve queries.
Understand customer requirements and provide appropriate solutions.
Handle complaints professionally and maintain a positive customer experience.
Record customer interactions and update information in the system.
Follow company processes, quality standards and call-handling guidelines.
Escalate complex or unresolved issues to the concerned department.
Achieve assigned quality, productivity and customer satisfaction targets.
Eligibility
12th Pass / Graduate candidates can apply.
Freshers and candidates with customer service/BPO experience are welcome.
Positive verbal communication skills.
Basic computer knowledge.
Ability to handle customers patiently and professionally.
Hindi is mandatory
📌 Customer Support Executive Bengaluru
🏢 careersource
📍 Bengaluru
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