OneDayHire Job

Top Hiring Companies

IGT is seeking a Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to quickly resolve customer issues.

Responsibilities include answering customer inquiries via phone, email, and chat, troubleshooting technical problems, and processing customer orders.

The Customer Service

Representative will also assist in maximizing customer satisfaction and retention through qualified and courteous interactions. This position requires a high level of patience, empathy, and a willingness to go above and beyond to ensure customer happiness. A background in customer service or a related field is preferred. Join our team and help us deliver top-notch service to our valued customers.
Provide exceptional customer service to IGT clients
Respond to customer inquiries and resolve issues in a timely manner
Provide product information and technical support to customers




Collaborate with other departments to ensure customer needs are met
Maintain accurate records of customer interactions and transactions
Identify opportunities to improve customer satisfaction and provide feedback to management
Meet or exceed customer service goals and metrics
Stay up-to-date on product knowledge and industry trends
Work in a quick-paced workplace with a focus on problem-solving and teamwork
Possess excellent communication skills and the ability to remain calm under pressure.

Designation

Customer service

Key Skills

CommunicationCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportCustomer Support ExecutiveDecision MakingQuick Learner

Industry

BPO

Functional Area

Airline

Employment Type

Full Time

Education

12th

Job Type

Work From Office

📌 Customer Service Pune (India)
🏢 IGT
📍 India