02 Oct
|
BALUSEN TECHNOLOGIES
|
India
02 Oct
BALUSEN TECHNOLOGIES
India
Operations & Business Employment · Full time 3–4 years
Customer Support Executive
Balusen Technologies
Bangalore · Remote (India) Posted May 21, 2026 Be the calm voice clients trust—tickets, escalations, and follow-through.
Roles & responsibilities
Handle client inquiries across email and ticketing tools
Triage issues to technical teams with explicit context
Track SLAs and satisfaction feedback
Required skills & stack
3–4 years customer support (tech preferred)
Excellent written English and empathy
Ability to learn product/service basics quickly
ATS keywords: Customer support, Ticketing, SLA, Communication, CRM, Support, ClientSuccess, Remote, FullTime
Engagement: Employment · Full time | Bangalore · Remote (India)
Ready to build with us? Apply on this listing (required: experience in relevant technologies, CTC, monthly take-home, expected take-home, current location, and 10–15 day join availability) or email [email protected] with your resume and portfolio link.
Key skills & ATS keywords
Customer supportTicketingSLACommunicationCRM#Support#ClientSuccess#Remote#FullTime
Required when applying: years of experience in relevant technologies, current CTC, monthly take-home (current & expected), location, and 10–15 day join availability.
📌 Customer Support Executive Bengaluru (India)
🏢 BALUSEN TECHNOLOGIES
📍 India