Respond to Customer Inquiries: Manage calls and emails from customers.
Provide Support and Assistance: Address customer issues promptly and professionally, offering appropriate solutions and guidance to resolve problems effectively.
Ensure Accuracy and Quality: Maintain a high level of accuracy in all interactions, ensuring that information provided to customers is correct and up to date.
Document Interactions: Record and maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated systems or software.
Responsibilities
Respond to Customer Inquiries: Manage calls and emails from customers.
Provide Support and Assistance: Address customer issues promptly and professionally,



offering appropriate solutions and guidance to resolve problems effectively.
Ensure Accuracy and Quality: Maintain a high level of accuracy in all interactions, ensuring that information provided to customers is correct and up to date.
Document Interactions: Record and maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated systems or software.
Qualifications

Higher Education Diploma with 0 - 2 years of relevant experience

📌 Executive Pune
🏢 EXL
📍 Pune