nWe are looking for a highly organized and detail-oriented Fashion Operations & Customer Experience Executive to manage day-to-day operations, order processing, warehouse coordination, product authentication support, quality checks, and customer follow-ups.
nKey Responsibilities
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Respond to customer inquiries across WhatsApp and other communication channels.
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Assist customers throughout the purchase journey.
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Share product images, videos, and details with prospective buyers.
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Handle shipping coordination, pre-label instructions, and delivery updates.
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Coordinate with logistics partners for pickups and deliveries.
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Verify product authenticity and maintain authentication records.
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Conduct quality checks on incoming inventory.
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Ensure products are stored safely and systematically.
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Manage product inflow and outflow processes.
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Capture product photos and videos when required.
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nRequirements
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0–2 years of experience in operations, logistics, warehouse management, or e-commerce.
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Robust organizational and communication skills.
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Attention to detail and ability to multitask.
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Startup mindset with high ownership and accountability.
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