We are looking for an Executive PSU Bank BC Operations to support the onboarding, activation, training, and operational management of Business Correspondents (BCs) associated with PSU Banking projects.
Key Responsibilities
Manage onboarding of PSU Bank Business Correspondents (BCs) as per defined processes and requirements.
Provide technical and operational support to BCs for smooth functioning of banking and financial inclusion services.
Monitor and regularly follow up with BCs for activation and delivery of SSS services.
Track BC performance, activation status, service delivery, and resolve operational issues through timely coordination.
Conduct/coordinate training and handholding of PSU BCs on banking services, applications, processes, and operational guidelines.
Coordinate with PSU Bank, internal teams, and BCs for resolution of operational and technical issues.
Maintain required MIS, reports, and documentation related to BC onboarding, activation,
training, and service delivery.
Ensure adherence to applicable banking, operational, and financial inclusion processes.
Qualification
Graduation in BCA / B.E. / B.Tech / B.Sc. (IT) / equivalent from a recognized institution.
Candidates with relevant experience in Banking Operations, BC Management, or Financial Inclusion Services will be preferred.
Experience
Minimum 2 years of relevant experience in:
Banking Operations
Business Correspondent (BC) Management
Financial Inclusion Services
Banking/Fintech field operations
Technical/operational support to banking agents or BCs
Key Skills
BC/Banking Operations Management
Financial Inclusion Services
Technical & Operational Support
Stakeholder Coordination
Training & Handholding
MIS & Reporting
Follow-up and Field Coordination
Valuable communication and interpersonal skills
Basic understanding of banking technology/applications
📌 Executive Psu Bank Bc Operations Raipur
🏢 Common Service Centres (CSC)
📍 Raipur
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