As a Gold Loan Officer at DBS Bank, you will be responsible for managing a portfolio of gold loan customers, evaluating loan applications, and making loan decisions based on creditworthiness and collateral value. You will be tasked with providing excellent customer service, conducting financial assessments, and ensuring compliance with regulatory requirements. Additionally, you will be expected to promote and sell gold loan products to attract current customers and retain existing ones.
This role requires solid interpersonal and communication skills, a thorough understanding of financial products and services, and the ability to work effectively in a fast-paced setting. A successful candidate will have a proven track record in sales and customer service, as well as a solid understanding of lending practices and risk assessment.
Assessing and analyzing customer eligibility for gold loans
Explaining loan processes and terms to customers
Providing excellent customer service and addressing inquiries or concerns
Evaluating gold jewelry and determining loan value
Completing loan applications accurately and efficiently
Collaborating with team members and other departments to ensure seamless customer experience
Developing and maintaining strong relationships with customers to drive business growth
Adhering to bank policies and regulations to ensure compliance
Monitoring loan repayments and assisting with collection efforts if needed
Keeping updated on market trends and competitor offerings to provide competitive loan products.
Designation
Gold Loan Officer
Key Skills
Field Sales
Industry
Banking & Financial Services
Functional Area
Banking & Financial Services
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
📌 Gold Loan Officer Bengaluru
🏢 DBS Bank
📍 Bengaluru
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