Front Office Manager

Company: BLR Brewing Co.

Location: Bengaluru

Employment Type: Full time

Job Summary

BLR Brewing Co. is looking for an experienced and customer-focused Front Office Manager to oversee front-of-house operations and ensure a seamless, welcoming experience for every guest. The ideal candidate should have strong leadership, communication, and guest-handling skills with a valuable understanding of hospitality operations.

Key Responsibilities
Manage day-to-day front office and guest relations operations.
Lead and supervise the front office/host team.
Ensure smooth guest seating, reservations, table allocation, and waiting-list management.
Welcome and engage with guests while maintaining high service standards.
Handle guest queries, feedback, and complaints professionally.
Coordinate with the Restaurant, Bar, Kitchen, and Operations teams for smooth service.
Monitor reservations and ensure accurate guest information and preferences are maintained.
Manage peak-hour guest flow and ensure efficient table turnover.
Train and mentor the front office team on service standards and guest handling.
Maintain professional grooming and hospitality standards across the team.
Prepare and monitor daily operational reports where required.




Ensure company SOPs and service standards are consistently followed.

Requirements
2–5 years of experience in front office, guest relations, hostess management, or restaurant operations.
Previous experience in a restaurant, bar, brewery, hotel, or premium hospitality workplace is preferred.
Strong communication and interpersonal skills.
Excellent guest-handling and problem-solving abilities.
Good leadership and team-management skills.
Ability to work effectively in a fast-paced hospitality environment.
Professional appearance and positive attitude.
Willingness to work flexible shifts, weekends, and holidays.

What We’re Looking For
Guest-centric approach with a strong service mindset.
Confident and polished communication.
Robust organizational and multitasking skills.
Ability to handle high-volume operations calmly and efficiently.
A proactive team player with excellent attention to detail.

Interested candidates can share their CV at: [email protected]

Note: Candidates must be available for a face-to-face interview in Bengaluru and are requested to apply only if they can attend the interview in person.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Front Office Manager Bengaluru
🏢 BLR BREWING
📍 Bengaluru