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Shanthi Kunnj is seeking a dynamic and experienced Front Office Supervisor / Exec to oversee the front desk operations at our luxury resort. The ideal candidate will have a proven track record of delivering exceptional customer service, managing a team of front office staff, and ensuring smooth check-in/check-out processes.

Responsibilities include training and coaching staff, handling guest inquiries and concerns, managing reservations, and maintaining a welcoming and organized front desk area.

The Front Office

Supervisor / Exec will also assist in coordinating with other departments to ensure seamless communication and guest satisfaction. Solid leadership skills, attention to detail, and the ability to thrive in a quick-paced workplace are essential for success in this role.
Supervise and manage the Front Office team
Oversee daily operations and ensure exceptional guest experience
Handle guest inquiries, complaints, and requests in a timely and professional manner
Train,



mentor, and motivate Front Office staff
Assist with staff scheduling and performance evaluations
Maintain inventory of office supplies and equipment
Coordinate with other departments to ensure smooth communication and operations
Ensure compliance with all company policies and procedures
Handle cash and credit card transactions accurately
Assist with resolving any technical difficulties related to Front Office systems and equipment

Designation

Front Office Supervisor / Exec

Key Skills

DocumentationFront DeskFront Office ExecutiveFront Office ManagementGreet customersHospitality ManagementHotel ManagementReceptionistReceptionist Activities

Industry

Tourism & Hospitality

Functional Area

Hotels

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Front Office Supervisor / Exec Karnataka (India)
🏢 Shanthi Kunnj
📍 India