Telesales of loan products - personal loan, business loan, car loan, housing loan Adhere to loan process guidelines Achieving monthly target
Key Responsibilities:
Responsible for making outbound calls and regular follow up on leads assigned.
Build a robust relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling loan product over the phone and achieve the targeted sales numbers & value, set quality parameters
Address all the issues/grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements