FRONT DESK RECEPTIONIST – HOTEL

Position: Front Desk Receptionist

Department: Front Office

Industry: Hotel / Hospitality

Job Responsibilities:
Welcome and greet guests in a friendly and professional manner.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations, cancellations, and guest inquiries.
Answer telephone calls, emails, and guest requests promptly.
Provide information about hotel facilities, services, room rates, and local attractions.
Maintain accurate guest records and front-office documentation.
Coordinate with Housekeeping, F&B;, Maintenance, and other departments.
Handle guest complaints and requests professionally.
Manage cash, billing, and payment procedures as required.
Ensure the reception/front desk area is clean and well organized.
Follow hotel standards, policies,



and guest-service procedures.

Requirements:
Previous hotel/front-office experience preferred.
Valuable communication and interpersonal skills.
Basic computer knowledge and familiarity with hotel software/PMS is an advantage.
Positive grooming and skilled appearance.
Ability to work in shifts, including weekends and holidays.
Friendly, confident, and customer-focused attitude.

Qualification: Any degree / Diploma in Hotel Management or related field preferred. Experience: Freshers with good communication skills may also apply.

Pay: ₹12,000.00 - ₹14,000.00 per month

Advantages
Food provided

Work Location: In person

📌 Front Desk Receptionist Madurai (India)
🏢 LEMONGROVE HOSPITALITY PRIVATE
📍 India