We are looking for an experienced Lead / Full Stack Developer to own and drive the production support function for a business-critical enterprise platform. This is a hands-on role that combines production support, incident management, troubleshooting, and full-stack development.

Key Responsibilities
Lead and coordinate resolution of P1/P2 production incidents.
Investigate application issues using Azure Application Insights, logs, telemetry, and monitoring tools.
Analyze business impact, technical risks, and define remediation plans.
Work closely with Development, QA, Release Management, and Support teams during incident investigations and deployments.
Communicate incident status, risks, and recovery plans to business stakeholders.
Participate in stakeholder and client discussions for critical production issues.
Perform root cause analysis and implement preventive measures.
Develop and maintain support runbooks, operational procedures, and technical documentation.




Implement full-stack enhancements to improve platform stability, supportability, and observability.
Provide technical guidance and knowledge sharing within the support team.

Mandatory Skills
8+ years of experience in Software Development and Production Support.
Strong expertise in C#, .NET, ASP.NET Core, and REST APIs.
Hands-on experience with React, TypeScript, JavaScript, HTML, and CSS.
Experience handling enterprise application production support and critical incidents.
Robust troubleshooting skills using logs, telemetry, Application Insights, and monitoring tools.
Experience working with Microsoft Azure services.
Solid SQL knowledge and experience with relational databases.
Working knowledge of NoSQL databases.
Excellent analytical, communication, and stakeholder management skills.
Ability to work independently in high-pressure production settings.

📌 Full Stack Developer Net + React Bengaluru
🏢 Tech Mahindra
📍 Bengaluru