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Provide excellent customer service to clients and handle inquiries related to export processes
Coordinate with internal teams to ensure timely delivery of export orders
Manage documentation for export shipments and adhere to regulatory requirements
Resolve any customer complaints or issues in a timely and skilled manner
Ensure accurate and timely communication with clients regarding order status and shipment updates
Develop solid relationships with clients to ensure customer satisfaction and repeat business
Stay informed about international trade policies and regulations to ensure compliance
Assist in developing and improving customer service processes and procedures to enhance efficiency and productivity.
Designation
Export Customer Services
Key Skills
Customer CareCustomer ServiceCustomer Service AssociateCustomer Service RepresentativeExportExport DocumentationImport Export