Grievance Redressal OfficerHO & SUPPORT-Grievance RedressalMumbai - Responsible for handling and resolving customer grievances effectively.
Acts as a liaison between customers and the organization to ensure complaints are addressed timely.
Requires positive communication and problem-solving skills to manage grievance redressal processes.
The role is based in Mumbai and involves working closely with support teams.
Suitable for candidates with experience in customer support or grievance management.
Emphasis on maintaining customer satisfaction and compliance with company policies.
Requires coordination with multiple departments to resolve issues.
Involves documentation and follow-up of grievance cases until closure.
The position demands attention to detail and ability to handle sensitive information.
Candidates should be adaptable and capable of working in a structured setting.