EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We're looking for a Lead Business Analyst to join our team, someone with deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes, who can partner with stakeholders, architects, and development teams to deliver comprehensive business process solutions.

Responsibilities

- Collaborate closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements
- Create high-level solution concepts and wireframes while partnering with the business to clarify unclear requirements
- Draft detailed Functional Specifications for the Dev team and refine user stories with acceptance criteria tracked in the DevOps tool
- Work alongside Architects and Tech Leads to document both current and future state processes
- Maintain and support the product backlog, continuously validating deliverables against established requirements
- Establish and nurture strong, productive relationships with key business stakeholders




- Adapt flexibly to evolving business needs and shifting priorities
- Deliver training to key users and ensure training and support materials remain available
- Develop test cases, assess test case coverage, and assist the business throughout UAT
- Spot opportunities for process improvements and support ongoing optimization initiatives

Requirements

- 10-15 years working as an IT Business Analyst
- Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes
- Robust background in requirements gathering, stakeholder management, and business process mapping
- Skilled in writing Functional Specifications, user stories, and acceptance criteria
- Solid grasp of how IT solutions support end-to-end business processes
- Working knowledge of Scrum, Agile, and Azure DevOps tools
- Excellent soft skills and strong communication capabilities

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible advantages

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Lead Business Analyst - Conga CPQ (Coimbatore)
🏢 EPAM Systems
📍 Coimbatore