You have to take care of the following roles and responsibilities as a PR Executive: -
- Time to time you will be getting recent tasks and assignment related to PR which you have to do.
- You will be conducting various orientation sessions with students and doing counselling and guidance as an RM.
- You will be a part of the PR department, where you need to answer all the queries coming from the students, and you need to make sure that none of the calls go unanswered.
- Respond promptly to the inquiries through calls, emails, chats, and other communication channels. Provide accurate and complete information regarding their queries.
- You need to take care of the pre-sales calling part of the NNLVSL product. You will be responsible for making calls and taking various feedback, and also convincing them about the whole idea and the benefits.
- You are also a part of the STUDENT AMBASSADOR PROGRAM and need to take feedback calls from them, take Feedback on test series, content, Study material.
- You need to connect with all the students who gave negative ratings or feedback in the Google Play Store and try to convert them into positive feedback.
- You also need to call the students who did not attend the classes, who did not attend and give the test, and who are not performing well in the test. You also need to maintain the records of the same
- You also need to take care of A-Z incoming calls on customer care with other team members as well
- Your other primary responsibility is to coordinate with the students & taking feedback and references from them, and asking them to promote our academy, including performing marketing engagement activities with them.
11.You are also responsible for taking care of various backend-related work and backend-calling work according to the company's requirements
12.Your roles and responsibilities will not only be limited to the points mentioned above, but you will also be getting various assignments from the Director.
13. The company will give you reasonable work at a time with realistic timelines, and whatever assignment you will be working on must be completed to the best quality. You have to make sure that your primary goals are not compromised at any level, and wherever your company requires, any reasonable flexibility/support will be provided.
14. You have to be a little flexible & open-minded in your working patterns & styles as per the needs and wants of the project. Whatever task is assigned to you that you need to complete in your working hours only, not beyond.
15. You have to take ownership of the work and be diligent enough to take the sole responsibility for the complete development without being dependent.
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund