03 Oct
|
Teleperformance
|
Malad
03 Oct
Teleperformance
Malad
We are hiring for Customer service representative voice process
Industry: Payment Gateway / Digital Payments
Job Type: Customer Service – Voice & Chat
Location: Malad, Mumbai
Working Days: 5 days a week
Week Offs: 2 rotational weekoffs
Shift: 24/7 rotational shifts, including night shifts
Salary: ₹35,000 in hand (revised)
Eligibility-
HSC + 6 months experience, OR
Graduate + 6 months experience
Key Requirement: Good English communication skills
Main Responsibilities-
Handle customer queries through calls and chats
Assist customers with payment-related issues
Resolve account and transaction-related queries
Provide accurate information and solutions
Follow customer service and security procedures
Maintain a skilled and helpful communication style
Escalate complex issues to the appropriate team
CONNECT - (phone hidden)
Pay: ₹380,000.00 - ₹400,000.00 per year
Work Location: In person
📌 Customer Service Representative (Malad)
🏢 Teleperformance
📍 Malad