Customer Service Representative (Malad)

Customer Service Representative (Malad)

03 Oct
|
Teleperformance
|
Malad

03 Oct

Teleperformance

Malad

We are hiring for Customer service representative voice process

Industry: Payment Gateway / Digital Payments

Job Type: Customer Service – Voice & Chat

Location: Malad, Mumbai

Working Days: 5 days a week

Week Offs: 2 rotational weekoffs

Shift: 24/7 rotational shifts, including night shifts

Salary: ₹35,000 in hand (revised)

Eligibility-

HSC + 6 months experience, OR

Graduate + 6 months experience

Key Requirement: Good English communication skills

Main Responsibilities-

Handle customer queries through calls and chats

Assist customers with payment-related issues

Resolve account and transaction-related queries

Provide accurate information and solutions

Follow customer service and security procedures

Maintain a skilled and helpful communication style

Escalate complex issues to the appropriate team

CONNECT - (phone hidden)

Pay: ₹380,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Customer Service Representative (Malad)
🏢 Teleperformance
📍 Malad

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