03 Oct
|
Puthumana Gold House
|
Hosdurg
03 Oct
Puthumana Gold House
Hosdurg
- Make outbound calls to existing and potential jewellery customers.
- Contact customers regarding recent collections, offers, promotions, and special events.
- Inform customers about gold, diamond, silver and other jewellery collections.
- Understand customer requirements such as wedding jewellery, daily-wear jewellery, gifting, and special occasions.
- Generate and qualify sales leads through telephone calls.
- Invite customers to visit the showroom.
- Follow up with customers who have shown interest in products or requested quotations.
- Follow up with customers regarding pending purchases and enquiries.
- Inform customers about showroom events, festive offers and promotional campaigns.
- Maintain proper records of calls, enquiries, customer requirements and follow-ups.
- Update customer information and lead status in CRM/software.
- Coordinate with showroom sales executives regarding interested customers.
- Handle customer questions professionally and transfer technical/product-related queries to the appropriate team.
- Maintain regular follow-up until the enquiry is converted or closed.
- Achieve assigned daily, weekly and monthly calling and lead-generation targets.
- Prepare daily and weekly telecalling reports.
- Maintain customer confidentiality and follow company policies.
Work Location: In person
📌 Tele Caller Executive (Hosdurg)
🏢 Puthumana Gold House
📍 Hosdurg