Parent Relations & Admissions Executive

Department: Admissions / School Operations
Location: School Campus
Employment Type: Full-Time
Experience: 2–5 years
Education: Graduate in any discipline

Job Summary

We are looking for a Parent Relations & Admissions Executive to support parent communication, admissions, lead management, school administration, local outreach, and day-to-day coordination at the school.

The role involves interacting with prospective and existing parents, managing admission enquiries and follow-ups, coordinating school visits, supporting events and outreach activities, maintaining records, and assisting the Centre Head with operational requirements.

The ideal candidate should have strong communication and coordination skills, a customer-focused approach, and the ability to manage multiple responsibilities in a school environment.

Key ResponsibilitiesParent Relations & Admissions

- Act as a point of contact for prospective and existing parents.
- Respond to parent enquiries and provide accurate information regarding the school's programs, facilities, admission process, and activities.
- Conduct school visits and explain the school's curriculum, facilities, and learning approach to prospective parents.
- Follow up with prospective parents through calls, messages, and other appropriate communication channels.
- Schedule and coordinate school visits and counselling interactions.
- Maintain records of enquiries, follow-ups, visits, and admissions.
- Coordinate with relevant teams to address parent queries and concerns.
- Support the Centre Head and admissions team in achieving defined admission objectives.

Lead Generation & Follow-Up

- Generate leads through telephone calls, references, walk-ins, events, local outreach, and community activities.
- Conduct outbound calls to prospective parents.
- Maintain and regularly update the lead pipeline.
- Track leads from initial enquiry through school visit and admission.
- Ensure timely follow-up with prospective parents and pending enquiries.
- Maintain accurate admission-related MIS and reports.

Local Outreach & Marketing Support

- Support local marketing and admission-related outreach activities.
- Participate in exhibitions, community activities, events, residential society activities, and other local initiatives.
- Coordinate with local communities,



residential societies, corporates, and institutions for potential admission opportunities.
- Support corporate and community engagement initiatives.
- Coordinate with the marketing team for local campaigns and lead-generation activities.
- Collect feedback from parents and the local community and share relevant information with the Centre Head.

School Administration & Operations

- Support the Centre Head in maintaining smooth day-to-day school operations.
- Ensure reception and common areas are maintained in a professional and welcoming manner.
- Coordinate with internal teams and vendors for maintenance-related requirements.
- Monitor basic standards related to cleanliness, hygiene, security, and facility upkeep.
- Assist with inventory and procurement-related coordination.
- Maintain records related to school resources, vendors, and administrative activities.
- Support the implementation of school safety and operational procedures.

Vendor & Compliance Coordination

- Maintain records related to third-party vendors and service providers.
- Coordinate documentation, attendance, and other administrative requirements related to vendors.
- Monitor service quality and report operational concerns to the Centre Head.
- Support adherence to school SOPs, safety guidelines, hygiene standards, and operational procedures.
- Maintain relevant documentation required for internal reviews and audits.

Events & Parent Engagement

- Support the planning and execution of school events, parent meetings, workshops, orientations, and celebrations.
- Coordinate with parents, teachers, vendors, and the Centre Head for event-related requirements.
- Assist with parent engagement activities as per the school calendar.
- Collect and document feedback from parents after relevant events and activities.
- Identify operational improvements that can enhance the parent experience.

MIS & Reporting

Maintain accurate and updated records related to:

- Parent enquiries




- Lead generation and follow-ups
- School visits
- Admissions
- Parent queries and resolutions
- Outreach activities
- Events
- Vendor and facility-related activities

Prepare and share regular updates and reports with the Centre Head.

Key Performance Areas

Performance in this role will be assessed based on:

- Lead generation and follow-up activity
- Conversion of enquiries into school visits
- Conversion of school visits into admissions
- Timely response and follow-up with prospective parents
- Parent query resolution and service quality
- Participation in outreach and community activities
- Event and parent engagement support
- Accuracy and timeliness of MIS and reports
- Adherence to school procedures and operational standards
- Coordination with internal teams and service providers

Required Skills & Competencies

- Strong verbal and written communication skills
- Valuable interpersonal and relationship-management skills
- Customer/parent-focused approach
- Comfortable with telephone communication and follow-ups
- Good counselling and presentation skills
- Strong coordination and organizational abilities
- Ability to manage multiple tasks and priorities
- Problem-solving and conflict-resolution skills
- Professional and courteous communication style
- Basic knowledge of MS Office or Google Workspace
- Ability to maintain records and prepare basic reports
- Ability to work effectively with parents, teachers, school leadership, vendors, and other stakeholders

Education & Experience

- Graduate in any discipline.
- 2–5 years of relevant experience in admissions, parent relations, customer relationship management, front office, school administration, hospitality, sales, or a similar customer-facing role.
- Experience in a school, preschool, education, hospitality, or service-oriented environment will be preferred.
- Experience in admissions, lead generation, cold calling, follow-ups, or parent engagement will be an advantage.

Reporting Structure

Reports To: Centre Head / School Leadership
Department: School Operations / Admissions
Work Location: School Campus
Job Type: Full-Time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

- Food provided
- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Immediate Opportunity for | Parent Relationship Manager | Goa, Dabolim
🏢 BeyondSkool
📍 Dabolim