Job title: Customer Support Executive Voice and Chat Support International
Experience: Undergraduate with minimum 6 months experience/graduate fresher can apply
Education: Graduate
Process: Voice + Chat | Blended International Voice
Key Responsibilities
- Handle customer queries through Voice & Chat.
- Provide technical support and effective resolutions.
- Identify upselling opportunities and achieve sales targets.
- Maintain excellent customer experience and communication standards.
Requirements
- Excellent English communication skills.
- Robust technical troubleshooting and customer-handling skills.
- Comfortable with blended Voice + Chat and upselling.