We are looking for an experienced and responsible Branch Manager to oversee the day-to-day operations of the branch, drive business growth, manage customer relationships, and lead the branch team. The ideal candidate should have solid leadership, sales, operational, and communication skills, with a proven ability to achieve business targets.

Key Responsibilities

- Manage overall branch operations and ensure smooth day-to-day functioning.
- Develop and execute strategies to achieve branch sales, revenue, and growth targets.
- Lead, motivate, and manage the branch team to maximize productivity and performance.
- Build and maintain strong relationships with customers and business partners.
- Identify new business opportunities and generate leads to increase branch revenue.
- Monitor sales performance and ensure achievement of individual and team targets.
- Handle customer queries, complaints, and escalations professionally and promptly.
- Ensure compliance with company policies, procedures, and applicable regulations.
- Monitor branch expenses, inventory, assets, and operational costs.
- Prepare and review daily, weekly, and monthly branch performance reports.
- Coordinate with head office and other departments to ensure effective operations.
- Conduct regular team meetings, performance reviews, and training sessions.
- Ensure high standards of customer service and maintain the company's brand image.




- Identify operational issues and implement corrective actions where required.

Requirements

- Bachelor’s degree in Business Administration, Management, Marketing, or a related field.
- 4–8 years of relevant experience, preferably in branch operations, sales, or business management.
- Previous experience in a supervisory or managerial role is preferred.
- Strong leadership and team-management abilities.
- Excellent communication, negotiation, and customer-service skills.
- Strong sales and business-development orientation.
- Good analytical, decision-making, and problem-solving skills.
- Ability to work under pressure and achieve business targets.
- Proficiency in MS Office and basic reporting/CRM tools.

Key Performance Indicators (KPIs)

- Branch sales and revenue achievement
- Customer acquisition and retention
- Team productivity and target achievement
- Customer satisfaction
- Branch profitability and expense management
- Operational efficiency and compliance
- New business generation

Preferred Skills

- Leadership & team building
- Sales & business development
- Customer relationship management
- Performance management
- Problem solving
- Negotiation
- Reporting & analysis
- Time management

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Branch Manger (Bareilly)
🏢 NEWLOTUS INFRA
📍 Bareilly