Job Title: International Travel Consultant (Night/Early Shifts)

Location: Phase 8, Industrial Area, Mohali (100% On-Site | No WFH)

Compensation: ₹20,000 – ₹35,000 per month (Based on relevant GDS & travel experience)

Shift Windows: Rotational Night Shifts (8:00 PM IST start or 2:00 AM IST start) | 6 Days a Week

**Mandatory Requirements (Please Read Before Applying)

Applications that do not meet these four criteria cannot be considered:

- Physical Location: Must currently reside in the Tricity area (Mohali, Chandigarh, Kharar, Zirakpur, Panchkula) or have immediate local accommodation or already planning to be in Mohali soon. We do not offer relocation support or WFH.
- Independent Transport: Must have reliable personal transport (own two-wheeler/four-wheeler) for commuting during night and early morning hours (2:00 AM / 8:00 PM). Cab facility is NOT provided.
- English Proficiency: Fluent spoken and written English is mandatory. You will be communicating directly with Canadian clients and international airline desks.
- Work Schedule: 6 days a week on-site in Phase 8, Mohali, aligned with Canadian operational hours.

About the Role

We are hiring Travel Consultants dedicated to the Canada-to-India travel corridor. You will handle flight bookings, pre-issuance Quality Control, fare audits, transit compliance, and post-sale passenger servicing.

Key Responsibilities

- GDS Search & Booking: Search, build, and issue international flight itineraries primarily on Travelport / Galileo (Amadeus experience is a plus).
- Pre-Ticketing Quality Control (QC):



Audit files prior to ticketing—verifying name formats, passport validity, secure flight data, baggage rules, and fare conditions.
- Transit & Route Compliance: Confirm transit visa regulations (Schengen direct airside transit, UK DATV, US transit, Gulf hubs) for Indian passport holders traveling from Canada.
- Fare Audits & Routing: Optimize routings to find competitive fares across major carriers on high-volume North American corridors.
- Post-Ticketing Support: Manage inbound calls and queues for date changes, re-issuances, cancellations, refunds, schedule changes, and irregular operations (IROPs).

Candidate Profile

- Experience: Prior experience in international ticketing, airline reservations, or travel agency operations is preferred. Candidates from high-volume international BPO / customer support backgrounds with exceptional English communication will also be evaluated.
- GDS Knowledge: Functional knowledge of Galileo or Amadeus commands is strongly preferred.
- Communication: Clear, professional verbal English suitable for North American customers.

Benefits & Workplace Perks

- Performance incentives
- Health insurance coverage
- Leave encashment
- Life insurance

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages:

- Health insurance
- Leave encashment
- Life insurance

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Language:

- English (Required)

Location:

- Mohali, Punjab (Preferred)

Shift availability:

- Night Shift (Required)
- Overnight Shift (Required)

Work Location: In person

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