We are looking for a professional, well-organized, and customer-focused Front Office Admin Executive to manage the school's reception, administrative activities, parent communication, visitor management, and day-to-day front office operations. The candidate should have excellent communication skills, a pleasant personality, and the ability to coordinate effectively with parents, students, teachers, and management.

Key ResponsibilitiesFront Office & Reception

- Manage the school's front desk and reception area professionally.
- Welcome and assist parents, students, visitors, and vendors.
- Handle incoming and outgoing calls and provide accurate information.
- Maintain visitor records and ensure proper visitor management.
- Receive and distribute correspondence, courier, and official documents.
- Ensure the front office is organized, presentable, and well maintained.

Parent & Student Coordination

- Handle parent enquiries and direct them to the concerned department.
- Coordinate with parents regarding appointments, meetings, school events, and general queries.
- Maintain proper records of parent interactions and follow-ups.
- Assist with student-related administrative requirements.
- Coordinate with teachers and coordinators whenever required.

Admission Support

- Support the Admissions Team with walk-ins, enquiries, and appointments.
- Provide basic information about school programs, facilities, fees, and admission procedures.
- Maintain enquiry and visitor records.
- Coordinate campus visits and admission counselling appointments.
- Follow up on assigned enquiries as instructed by the management.

Administrative Responsibilities

- Maintain front office registers, files, documents, and records.
- Prepare daily/weekly administrative reports as required.
- Support the Centre Head/Principal in routine administrative activities.
- Coordinate with Accounts, HR, Transport, Academics, and other departments.
- Assist in organizing meetings, events, PTMs,



and school activities.
- Ensure timely communication of important notices and information.

Communication & Coordination

- Maintain qualified communication through phone calls, emails, WhatsApp groups, and other official channels.
- Escalate parent concerns and operational issues to the appropriate authority.
- Ensure all assigned tasks and follow-ups are completed within the given timelines.
- Maintain confidentiality of student, parent, employee, and school information.

Required Skills

- Excellent verbal and written communication skills.
- Good interpersonal and customer-service skills.
- Strong coordination and follow-up abilities.
- Basic knowledge of MS Office, Excel, Word, and email communication.
- Good organizational and record-maintenance skills.
- Ability to handle multiple tasks efficiently.
- Professional appearance and positive attitude.
- Ability to remain calm and courteous while handling parent concerns.

Qualification

- Graduate in any discipline.
- Candidates with experience in school administration, front office, receptionist, admissions, or customer service will be preferred.

Preferred Candidate Profile

- Pleasant and professional personality.
- Good English communication skills.
- Proficiency in Telugu/Hindi will be an advantage.
- Experience in a school or educational institution is preferred.
- Should be punctual, responsible, and disciplined.
- Should be comfortable working in a fast-paced school environment.

Key Performance Indicators (KPIs)

- Effective front office and visitor management.
- Timely handling of parent/student enquiries.
- Accurate maintenance of registers and administrative records.
- Timely completion of assigned reports and follow-ups.
- Professional handling of parent and visitor interactions.
- Effective coordination with internal departments.

Salary: As per experience and organizational standards.

Joining: Immediate / As per requirement.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Office Executive cum Admin (Kollur)
🏢 Suraka Educational Society
📍 Kollur