We are looking for a responsible and customer-focused office staff to support our health insurance sales, policy servicing, and claims-related activities.

The candidate will handle customer inquiries, assist with health insurance policy sales, coordinate claim documentation, and provide ongoing support to customers for Star Health and HDFC ERGO health insurance policies.

Key Responsibilities

Health Insurance Sales

- Handle inquiries from recent and existing customers.
- Explain health insurance plans, benefits, eligibility, coverage, and policy terms.
- Generate leads through phone calls, WhatsApp, and office inquiries.
- Follow up with prospective customers and assist in converting inquiries into policies.
- Prepare quotations and assist customers with proposals and documentation.
- Coordinate policy issuance and renewals.

Claims & Customer Support

- Assist customers with cashless and reimbursement claim procedures.
- Guide customers regarding required claim documents.
- Follow up on pending documents and claim status.




- Assist customers with policy servicing and claim-related queries.
- Maintain proper records of claims, policies and customer communications.

Office Administration

- Maintain customer databases, policy records and claim files.
- Handle WhatsApp, phone and email enquiries.
- Prepare daily/weekly sales and follow-up reports.
- Coordinate with insurance company representatives and internal teams.
- Support digital marketing activities such as WhatsApp campaigns, social media enquiries, and lead follow-ups.

Key Skills

Computer proficiency, Basic Google Spreadsheet entry knowledge

What We Offer

- Fixed salary + performance-based incentives
- Training on health insurance products and processes
- Career growth in the health insurance and healthcare sector
- Professional and customer-oriented work environment

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 OFFICE STAFF (Vandur)
🏢 Bhoumi Consultancy
📍 Vandur