Location: Ahmedabad, Gujarat
Experience: 1–3 Years
Employment Type: Full-Time

About the Role

We are looking for a friendly, organized, and responsible Hospital Receptionist to manage the front desk and support day-to-day hospital operations. The ideal candidate should have prior experience in a hospital, clinic, or healthcare workplace and be comfortable interacting with patients, coordinating appointments, handling follow-ups, and performing basic administrative and system-related tasks.

Key Responsibilities

- Manage the hospital reception/front desk and provide a welcoming experience to patients and visitors.
- Handle OPD patient management, including patient registration, appointment scheduling, token/queue management, and coordination with doctors and staff.
- Coordinate patient flow and ensure smooth movement of patients through the OPD process.
- Make outbound calls to patients for appointment confirmations, follow-ups, reports, treatment reminders, and other hospital-related requirements.
- Maintain accurate patient information and update records in the hospital's software/system.
- Coordinate with doctors, nurses, and other departments to address patient requirements and queries.
- Assist with basic hospital administration and daily operational activities.
- Enter and maintain vendor bills/invoices in the hospital/accounting system accurately and on time.
- Maintain records, registers, documents, and other administrative information as required.
- Support the management team with routine reports, data entry, documentation, and coordination activities.




- Handle patient and visitor queries professionally and escalate issues to the appropriate department when required.
- Ensure the reception area and related documentation are maintained in an organized manner.
- Follow hospital policies regarding patient confidentiality, documentation, and service standards.

Candidate Requirements

- 1–3 years of experience as a Hospital Receptionist, Front Desk Executive, Clinic Receptionist, or similar healthcare role.
- Prior experience in OPD/patient management will be preferred.
- Good communication and interpersonal skills.
- Comfortable making patient follow-up calls and communicating with patients over the phone.
- Basic computer knowledge and ability to work with hospital/ERP/accounting systems.
- Experience with data entry and vendor bill/invoice entry is preferred.
- Good organizational skills with attention to detail.
- Ability to multitask and work effectively in a busy hospital environment.
- Professional, polite, and patient-friendly approach.
- Gujarati and Hindi communication skills will be an advantage; basic English communication is preferred.

Key Skills

Patient Handling | OPD Management | Appointment Coordination | Patient Follow-ups | Hospital Administration | Data Entry | Vendor Bill Entry | Computer Skills | Communication | Documentation

What We Offer

- Professional and supportive work environment
- Opportunity to develop experience in hospital administration and healthcare operations
- Exposure to patient management and hospital systems
- Competitive salary based on experience and skills

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Work Location: In person

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