Purpose: Support the Furniture Projects process by developing customer-focused design solutions and product recommendations that drive conversion while delivering the WITHIN luxury experience.

Key Responsibilities:

* Engage with customers to assess their needs, preferences, and design aspirations

* Create design solutions and product selections tailored to customer requirements

* Present WITHIN products and collections with compelling narratives that emphasize unique features

* Prepare quotes and proposals for furniture and accessory selections

* Support the senior sales team with design development for more complex projects

* Follow up with prospects to move them through the sales pipeline

* Coordinate with production and installation teams to ensure design intent is preserved

* Document customer preferences and feedback for future reference

* Assist with store merchandising and display updates

* Stay updated on product knowledge, material options, and design capabilities

KPIs:

* Monthly sales revenue against targets

* Conversion rate of prospects to customers

* Number of quotes and proposals generated

* Customer satisfaction scores

* Follow-up effectiveness rates

* Upselling and cross-selling success

* Design solution development time

* Product knowledge assessment scores

Educational Qualification:

* Bachelor's degree in Interior Design, Furniture Design, or related field

* Additional courses in sales or luxury customer experience preferred





Experience:

* 3-5 years of experience in furniture design, interior retail, or related fields

* Experience in customer-facing design roles

* Background in luxury retail or premium design environments preferred

Key Competencies:

* Design Application: Ability to apply design principles to create solutions that meet customer needs while reflecting WITHIN's aesthetic

* Customer Engagement: Skill in building rapport and understanding customer requirements through effective questioning

* Product Knowledge: In-depth understanding of WITHIN's offerings, materials, and craftsmanship techniques

* Visual Communication: Ability to communicate design concepts effectively through various presentation methods

* Solution Orientation: Focus on finding the right design answers for customers' specific situations

Factors Critical for Success at WITHIN:

* Enthusiasm for WITHIN's design philosophy and materials innovation

* Ability to listen attentively and respond thoughtfully to customer needs

* Comfort with the balance between creativity and commercial requirements

* Willingness to continuously expand product and design knowledge

* Team-oriented approach to supporting the overall sales effort

Pay: ₹80,000.00 - ₹120,000.00 per month

Application Question(s):

- Are you Fluent in English

Experience:

- Sales Designer: 8 years (Preferred)

Work Location: In person

📌 Senior Sales Designer (Ghitorni)
🏢 Within
📍 Ghitorni