We are hiring Customer Support Executives to handle customer queries and provide timely, accurate resolutions. This opportunity is suitable for both freshers and experienced candidates with valuable English communication skills.
Key Responsibilities
- Handle inbound customer queries and provide accurate resolutions.
- Assist customers with troubleshooting and service-related concerns.
- Handle queries related to prepaid and postpaid services.
- Understand customer concerns and provide appropriate information and guidance.
- Maintain professional, polite, and customer-focused communication.
- Communicate effectively in English during customer interactions.
- Follow process guidelines, company policies, and customer service standards.
- Maintain a high level of customer satisfaction.
Eligibility & Requirements
- Minimum Qualification: 12th Pass or Graduate.
- Experience: 0–5 years.
- Age:
18–30 years.
- Language: English proficiency is mandatory.
- Freshers and experienced candidates are welcome.
- Strong communication and customer-handling skills.
- Good problem-solving and troubleshooting abilities.
- Customer-focused and professional approach.
- Comfortable working in 24/7 rotational shifts.
- Willingness to work according to business and process requirements.
Key Skills
Customer Support | Customer Service | Voice Process | Inbound Calls | Prepaid Services | Postpaid Services | Telecom Support | Troubleshooting | Customer Handling | English Communication | Problem Solving | Call Centre