- Handle customer calls, WhatsApp messages & queries.
- Manage returns, exchanges and complaints.
- Coordinate with courier/logistics teams for delivery issues.
- List recent products on the website — images, descriptions, pricing, sizes & stock.
- Update website products, inventory and offers.
- Coordinate with production, inventory & fulfilment teams.
- Handle day-to-day e-commerce operations and follow-ups.
- Support other operational tasks as required.
Requirements: Excellent English communication is mandatory. Basic computer/Excel knowledge, attention to detail and multitasking skills. E-commerce/customer service experience is a plus.
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Customer Care Assistant (Coimbatore)
🏢 Advart Fashion and retail
📍 Coimbatore
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