EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking an experienced Lead Business Analyst to join our team and drive the delivery of complex, high-impact initiatives. In this role, you will partner with stakeholders across business and technology, translating strategic objectives into actionable requirements while leveraging modern AI-assisted approaches to elevate productivity and quality across BA/PO activities.

Responsibilities

- Lead end-to-end requirement gathering sessions with business and technical stakeholders
- Author comprehensive BRDs and FRDs to communicate business needs and functional specifications
- Manage relationships with senior stakeholders, ensuring alignment on priorities, scope, and delivery expectations
- Collaborate with UI/UX designers to shape mockups and ensure solutions meet user needs
- Drive Agile ceremonies and backlog management across Scrum, Kanban, and Protected environments
- Partner with engineering teams on data flows, ETL processes, and API integrations
- Apply AI-assisted techniques to accelerate analysis, documentation, and backlog refinement
- Develop AI agents to automate recurring BA/PO tasks and improve team productivity




- Mentor junior BAs/POs and establish best practices across the analysis function
- Act as a bridge between business domains and technology teams to ensure successful solution delivery

Requirements

- 10+ years of experience in BA/PO roles
- Background in BFSI, Healthcare, Insurance, or Life Sciences domains
- Expertise in requirement gathering, BRD, and FRD creation
- Proficiency in stakeholder management across all organizational levels
- Skills in Agile Scrum, Kanban, and preferably SAFe methodologies
- Understanding of UI/UX design principles and mockup creation
- Competency in SQL, APIs, and ETL processes for data-driven analysis
- Exposure to AI-assisted and AI-enabled BA practices, including AI models for BA/PO productivity
- English proficiency at an Upper-Intermediate level (B2) or higher

Nice to have

- Familiarity with market-leading CRM and ERP platforms
- Ability to develop AI agents for day-to-day BA/PO activities
- Showcase of innovative use of AI tools within analysis workflows

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Lead Business Analyst (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru