Job Summary:
The CSR is responsible for providing excellent customer service, assisting guests with games and activities, handling customer queries, and ensuring a smooth and enjoyable experience for all visitors.

Key Responsibilities:

- Welcome and assist customers in a polite and skilled manner.
- Explain game rules, packages, offers, and membership details to customers.
- Help customers with game bookings, registrations, and payments.
- Operate and monitor gaming activities as per company guidelines.
- Ensure customers follow safety rules and game instructions.
- Handle customer queries, complaints, and feedback professionally.
- Coordinate with the operations team to resolve customer issues.




- Maintain cleanliness and proper arrangement of the assigned game area.
- Monitor equipment and immediately report any malfunction or damage.
- Maintain proper records of customer transactions and activities.
- Promote ongoing offers, packages, and additional services.
- Ensure a safe, friendly, and positive environment for customers.
- Follow company policies regarding attendance, grooming, discipline, and mobile-phone usage.
- Perform other duties assigned by the Manager/HR.

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Service Representative (Sevasi)
🏢 kabirentertainments
📍 Sevasi