03 Oct
|
EXL Service
|
Pune
- Job Description: Respond to Customer Inquiries: Manage calls and emails from customers.
- Provide Support and Assistance: Address customer issues promptly and professionally, offering appropriate solutions and guidance to resolve problems effectively.
- Ensure Accuracy and Quality: Maintain a high level of accuracy in all interactions, ensuring that information provided to customers is correct and up to date.
- Document Interactions: Record and maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated systems or software.
- Responsibilities: Respond to Customer Inquiries: Manage calls and emails from customers.
- Provide Support and Assistance:
Address customer issues promptly and professionally, offering appropriate solutions and guidance to resolve problems effectively.
- Ensure Accuracy and Quality: Maintain a high level of accuracy in all interactions, ensuring that information provided to customers is correct and up to date.
- Document Interactions: Record and maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated systems or software.
Qualifications: Higher Education Diploma with 0 - 2 years of relevant experience
📌 Executive (Pune)
🏢 EXL Service
📍 Pune