Key Responsibilities-

- Coordinate with VTP; B2B partners, training centres, students, and trainers for day-
- to-day activities.
- Handle and resolve queries related to admissions, enrolment, documentation, classes,
- examinations, certification, and academic processes.
- Assist VTP partners with onboarding, documentation, LMS/portal activities, and
- reporting requirements.
- Coordinate with internal departments such as Admissions, Academics, Examination,
- Finance, and Certification for timely resolution of issues.
- Follow up with students and centres regarding pending documents, fees, attendance,
- examinations, assignments, and other academic requirements.
- Monitor and maintain records of student applications, enrolments, attendance,
- examination forms, results, and certificates.
- Provide basic technical and operational assistance for LMS/online portals and digital
- learning platforms.
- Prepare and share daily/weekly/monthly MIS reports as required.
- Track open issues and ensure timely follow-up until resolution.
- Maintain proper communication through phone calls, WhatsApp, email, and other
- official channels.




- Support VTP team members in organizing training sessions, orientation programs,
- workshops, and other academic activities.
- Ensure all activities are carried out according to MU/VTP guidelines, SOPs, and
- timelines.
- Escalate critical or unresolved issues to the concerned senior/team lead.

Required Skills-

- Good verbal and written communication skills.
- Solid follow-up and coordination ability.
- Basic knowledge of MS Excel, Word, Google Sheets, email, and CRM/LMS platforms.
- Ability to communicate professionally with students, training partners, faculty, and management. Along with good documentation and record-management skills.
- Problem-solving and multitasking abilities.

Qualification & Experience-

- Graduate in any discipline; candidates with backgrounds in education, management, or vocational training will be preferred.
- 2 - 3 years of experience in student support, education operations, training coordination,
- customer support, or a similar role is preferred.
- Age more than 25 yrs.

Pay: Up to ₹30,000.00 per month

Work Location: In person

📌 Support Executive (Noida)
🏢 Mangalayatan University
📍 Noida