Job DescriptionIntune Specialist
NLocation: Any Genpact Location
NExperience: 8+ years
NImmediate joinerspreferred
NRotational Shifts
NPrimary Skills: Intune along with AD/M365
N

nFor Immediate Response, Kindly share your resume to [email protected] with Sub of of ‘Intune Specialist‘ along with notice period.
N

nRole Objective
NProvide senior-level operational support across Active Directory, Microsoft 365, Windows endpoints and enterprise applications, with practical hands-on exposure to Azure administration and Entra ID services. The engineer will take end-to-end ownership of difficult Tier 2/3 cases, act as the primary technical authority for Intune and PagerDuty and build durable documentation that enables continuity of service in a distributed support model.
NCore Responsibilities
N
- n
- Own complex incidents from initial engagement through diagnosis, stakeholder communication, remediation, validation and closure;
manage multiple priorities without compromising customer experience. N
- Administer Active Directory and Entra ID,



including users, groups, OUs, GPO troubleshooting, authentication, MFA, synchronization, access lifecycle, security-group based permissions and hybrid identity integration with Azure. N
- Support Microsoft 365 services including Exchange Online, Outlook, Teams, SharePoint Online, OneDrive, groups, shared mailboxes, licensing and collaboration-related access issues. N
- Create and maintain SOPs, runbooks, architecture/operational notes, support knowledge articles, configuration standards, inventories, troubleshooting guides, and handover documentation. N
- Partner with Security, application owners, vendors and service teams;
provide complete diagnostics and recommendations for high-complexity or business-impacting issues. N

nSpecialistCapability Requirements
NMicrosoft Intune and Endpoint Management | SME / Expert
N
- n
- Own Intune administration for Windows endpoints, including enrollment, c

📌 Intune Specialist (Faridabad)
🏢 Genpact
📍 Faridabad