About Our Client

Our client offers the largest network of secure, scalable, and sustainable data centers in India to leading enterprises, hyperscalers, start-ups, SMEs and governments. They provide a platform of hyper connected state-of-the art core and edge data centers across 120+ locations.

Job Description

Operations Excellence:
- Ensure zero-downtime, 100% SLA adherence and unrelenting customer focus across all data centres.
- Prepare and own operational budgets (capex & opex) for the function and drive optimization initiatives including continuous PUE improvements.
- Drive productive capacity planning of assets and manage their lifecycle including replacement.
- Establish/ refine Standard Operating Procedures (SOP), MOP, EOP, Whitepapers/ best practices, and ensure strict compliance, fostering a culture of operational excellence.
- Lead Physical Security Team to ensure best in class security of all data centre sites as per defined processes.
- Work closely with EHS team to implement EHS policies & procedures, training and awareness.




- Responsible for implementation of various ISO standards (including ISO 27001, 9001, 20001, 22001, 45001 etc) and global certifications.
- Lead Cyber Security of the Data Centre Assets.
- Frontend the audits by internal/ external auditors to demonstrate the strong compliance and governance.
- Participate actively and lead by example in initiatives, programs and campaigns around, ESG, EHS, Cyber Security etc
- Responsible for risk management and mitigation as well as leading the response to crisis situations.
- Lead company's digitization journey to automate processes, improve predictability & optimize cost.
- Participate in vendor/ supplier selection process and manage their performance throughout the contract period.
- Plan and execute the rollout of operational teams, systems and vendors in new data centres. Ensure smooth handover from construction to operational phase of new data centres.

Customer / Stakeholder Management:
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📌 Head of Operations (India)
🏢 Michael Page
📍 India