Job DescriptionWalk-In Drive for Customer Support Executive Fresher HCL Tech
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nProfile - Voice, customer service.
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nHCL Tech Hiring for US/UK Voice Process 18 Apr 2026 Walk in directly.
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nDesignation: Customer Care Representative-Freshers
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nAny Grad/UG can apply (No Regular Students / No Law Graduate)
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nB.tech, MTech, BCA and MCA is not eligible.
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nInterview Location: - HCL Technologies: -
nA- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
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nWork Location: Noida Sec 144/ Noida 126
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nTwo Ways Cabs Available
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nWalk-in Date- 18 Apr 2026
nTiming- 11am-2pm
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nJob Description - Customer Service Executive - Fresher
nCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
nWork Experience & Qualification criteria:
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- Excellent communication skills - both verbal and written - with a skilled telephone etiquetten
- Helpful, empathetic, and enthusiastic about customer servicen
- Freshers in US/UK Inbound calling preferably in Banking domainn

nJob Description
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- Answer all inbound queries as per call flow procedure.n
- Adherence to process to ensure high quality and customer service.n
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.n
- Break schedule adherence.n
- Involvement in motivational activities, implementing feedback given during monitoring sessions.n
- Updating various logs like escalation log, complaint tracker etc.n
- Ensuring data security - proprietary data of customersn

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nPlease don‘t carry laptop while coming for interview
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nContact Person- Urmika Shah Mehta
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📌 Mega -Walk-In Drive for Customer Support Executive Fresher 18th April 2026HCL Tech (Noida)
🏢 HCLTech
📍 Noida