Job DescriptionWalk-In Drive for Customer Support Executive Fresher HCL Tech
n

nProfile - Voice, customer service.
n

nHCL Tech Hiring for US/UK Voice Process 18 Apr 2026 Walk in directly.
n

nDesignation: Customer Care Representative-Freshers
n

nAny Grad/UG can apply (No Regular Students / No Law Graduate)
n

nB.tech, MTech, BCA and MCA is not eligible.
n

nInterview Location: - HCL Technologies: -
nA- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
n

nWork Location: Noida Sec 144/ Noida 126
n

nTwo Ways Cabs Available
n

nWalk-in Date- 18 Apr 2026
nTiming- 11am-2pm
n

nJob Description - Customer Service Executive - Fresher
nCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
nWork Experience & Qualification criteria:
n
- n




- Excellent communication skills - both verbal and written - with a qualified telephone etiquetten
- Helpful, empathetic, and enthusiastic about customer servicen
- Freshers in US/UK Inbound calling preferably in Banking domainn

nJob Description
n
- n
- Answer all inbound queries as per call flow procedure.n
- Adherence to process to ensure high quality and customer service.n
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.n
- Break schedule adherence.n
- Involvement in motivational activities, implementing feedback given during monitoring sessions.n
- Updating various logs like escalation log, complaint tracker etc.n
- Ensuring data security - proprietary data of customersn

n

nPlease don‘t carry laptop while coming for interview
n

nContact Person- Urmika Shah Mehta
n

📌 Mega -Walk-In Drive for Customer Support Executive Fresher 18th April 2026HCL Tech (Uttar Pradesh)
🏢 HCLTech
📍 Uttar Pradesh