Job DescriptionIMMEDIATE JOINERS
nJob location – Bangalore / Pune
nCandidates should be adaptable for 24/7 rotation shifts – this is mandatory.
n4 days work from Office - – this is day WFH 9 hour shift
nSupport Project - – this is mandatory.
n1-SAP Basis - Service Request
nStrong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications
nExpertise in supporting S/4 applications and resolving critical issues related to memory management, performance, etc
nWilling to work in SAP Basis support and projects.
nAble to handle P1 and P2s on BASIS end
nShould experience in Database Administration - Hana and sybase
nExperience in System Upgrade, Add-On Installation and handling the SSL certificates
nExperience in analyzing and performing technical activities like System Refresh, client copies, parameter changes, Job management, RFCs, SICF, etc
nExperience in handling the Managed Service Delivery model
nManaging the operations and 24/7 delivery unit
nUnderstanding and working experience in SLA/KPI tracking




nWorking experience in a global team with 24/7 support
nDe-escalation experience on IT incidents and requests
nManagement of multiple activities requiring cross team coordination
nPrior working experience in ECS will be added advantage
n

n2-SAP Basis - Zero Outage Room
n

nStrong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications.
nExpertise in supporting S/4 applications and resolving critical issues related to memory management, performance tunning, etc
nWilling to work in SAP Basis support and projects
nAble to handle P1 and P2s on BASIS end
nRoot Cause Analysis & Incident Resolution
nBeyond RCAs, you will ensure agreed deliverables e.g. improvement action items are delivered in time and reoccurring problem patterns are identified and addressed in projects
nIdentify & drive initiatives to increase quality of cloud operations, reduce outages, improve eff

📌 SAP BASIS with IN or SR (Karnataka)
🏢 Tech Mahindra
📍 Karnataka