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- Manage front-of-house operations efficientlyn
- Enhance the on-site employee experiencen
- Serve as the first point of contact for team members, guests, and visitorsn
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nWoolworths Group India is partnering exclusively with Zinnov Group to recruit for this position.
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nAbout the role
nThe Workplace Concierge is the first point of contact for our business and a key ambassador for the Woolworths Group workplace experience. This role is responsible for creating a welcoming, professional, and supportive environment for all team members, guests, and visitors. Going beyond a traditional reception role, the Workplace Concierge will proactively enhance the daily experience on-site by providing exceptional customer service, managing front-of-house operations seamlessly, and assisting with various workplace services to ensure our support offices are great places to work and visit.
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nKey Behaviours
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- Customer 1st, Team 1st: Always prioritizing the needs of guests and team members.n
- Interacting with People:
Builds genuine rapport and communicates clearly and professionally.n
- Upholding Standards: Demonstrates pride in their work and maintains a high level of quality.n
- Taking Action: Is proactive, resourceful, and takes initiative to solve problems.n
- Inviting Feedback: Is open to and acts upon feedback to continuously improve.n
- Team Working: Collaborates effectively with colleagues and partners to achieve shared goals.n
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nKey Responsibilities
nGuest & team member experience
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- Deliver a warm, polished, and qualified first impression for all visitors, executives, contractors, and team members.n
- Manage visitor registration, issue security passes, and ensure all visitors are connected with their hosts promptly.n
- Serve as a central point of information, answering queries related to workplace amenities, meeting rooms, local transport, and on-site events.n
- Proactively seek f
📌 Workplace Concierge (Jharkhand)
🏢 Woolworths Group
📍 Jharkhand
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