Job DescriptionIntune Specialist
nLocation: Any Genpact Location
nExperience: 8+ years
nImmediate joiners preferred
nRotational Shifts
nPrimary Skills: Intune along with AD/M365
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nFor Immediate Response, Kindly share your resume to with Sub of of ‘Intune Specialist‘ along with notice period.
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nRole Objective
nProvide senior-level operational support across Active Directory, Microsoft 365, Windows endpoints and enterprise applications, with practical hands-on exposure to Azure administration and Entra ID services. The engineer will take end-to-end ownership of difficult Tier 2/3 cases, act as the primary technical authority for Intune and PagerDuty and build durable documentation that enables continuity of service in a distributed support model.
nCore Responsibilities
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- Own complex incidents from initial engagement through diagnosis, stakeholder communication, remediation, validation and closure; manage multiple priorities without compromising customer experience.n
- Administer Active Directory and Entra ID, including users, groups, OUs,



GPO troubleshooting, authentication, MFA, synchronization, access lifecycle, security-group based permissions and hybrid identity integration with Azure.n
- Support Microsoft 365 services including Exchange Online, Outlook, Teams, SharePoint Online, OneDrive, groups, shared mailboxes, licensing and collaboration-related access issues.n
- Create and maintain SOPs, runbooks, architecture/operational notes, support knowledge articles, configuration standards, inventories, troubleshooting guides, and handover documentation.n
- Partner with Security, application owners, vendors and service teams; provide complete diagnostics and recommendations for high-complexity or business-impacting issues.n

nSpecialist Capability Requirements
nMicrosoft Intune and Endpoint Management | SME / Expert
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- Own Intune administration for Windows endpoints, including enrollment, compliance, configuration profiles, applica

📌 Intune Specialist (Ghaziabad)
🏢 Genpact
📍 Ghaziabad