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Experience: 8+ yrs
Location: Mumbai, Maharashtra, India
Job Type: Full time

We are looking for an experienced and results-driven Store Manager to oversee end-to-end store operations, drive sales performance, deliver an exceptional customer experience, and lead a high-performing retail team.
The ideal candidate will have strong expertise in retail operations, sales management, team leadership, inventory control, customer relationship management, and store performance optimisation. The role requires a hands-on leader who can manage daily operations while consistently achieving business and customer-service objectives.

Key Responsibilities
• Manage day-to-day store operations and ensure smooth and efficient functioning.
• Drive store sales, revenue, and profitability in line with business targets.
• Monitor key retail metrics including sales, conversion, average transaction value, and team KPIs.
• Lead, motivate, coach, and develop store sales and support teams.




• Set individual and team targets and monitor performance against agreed objectives.
• Ensure consistently high standards of customer service and overall customer experience.
• Handle customer queries, complaints, and escalations and ensure timely resolution.
• Monitor inventory levels, stock movement, product availability, and replenishment requirements.
• Coordinate with warehouse, logistics, merchandising, and internal support teams.
• Ensure effective visual merchandising and maintain high standards of store presentation.
• Maintain store hygiene, discipline, safety, and operational standards.
• Monitor billing, cash handling, daily sales reconciliation, and store documentation.
• Conduct regular stock checks and support inventory audits and reconciliation.
• Ensure adherence to retail SOPs, company policies, and operational processes.
• Analyse sales, inventory, and performance reports and implement correc

📌 Assistant Store Manager (Mumbai)
🏢 Weekday AI
📍 Mumbai