Gulmahal is an aspiring force in the field of Flower, Celebration, and Gifting Industry. We aim to disrupt the largely fragmented and largely unorganized flower industry through our innovative products, services, and other means.

ABOUT JOB:
Job Type – Full time, On site
Location – Hyderabad
Designation – Operations Executive
Experience – Fresher(Previous experience in flower industry is preferrable)
Qualification – Bachelors
Working days – 6 days
Timings – 8 A.M. to 6 P.M.

ROLE OVERVIEW:
As an Operations Executive, you will serve as the operational backbone of Gulmahal's Hyderabad hub. This is an on-ground, high-impact role requiring robust shop leadership, customer-facing sales capability, and end-to-end execution. You will bridge between customer orders, product quality, inventory management, and dispatch while managing on-ground florists and logistics staff.

Key Responsibilities:1. Daily Floor Operations & Team Supervision• Supervise on-ground staff, including florists, and delivery personnel, ensuring punctuality, productivity, and order alignment.




• Plan daily workflow and prioritize urgent or scheduled orders to maintain strict delivery timelines.
• Foster a positive, & disciplined work culture in the shop by resolving internal bottlenecks and delegating tasks effectively.

2. Sales Assistance & Customer Interaction• Handle walk-in customers, phone inquiries, and online leads with a proactive, consultative sales approach.
• Recommend personalized floral arrangements, celebration packages, and gifting add-ons to drive conversions and increase average order value.
• Manage customer feedback, resolve order discrepancies swiftly, and ensure a memorable, white-glove gifting experience.

3. Multilingual Communication & Coordination• Communicate effortlessly across teams and stakeholders in Telugu, Hindi, and English.
• Liaise with local flower vendors, suppliers, and transport partners in regional languages to negotiate and ensure timely supply.

4. Quality Contr

📌 Operations Executive (Hyderabad)
🏢 Gulmahal
📍 Hyderabad