We are currently hiring Email & Chat Process Executives

About Flexwork

Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, short-term, project-based, and full-time roles while empowering fresh graduates, career restarters, freelancers, and professionals from diverse backgrounds to build successful careers

About Our Client –Boston-based multinational company providing comprehensive IT, BPO, KPO, and LPO outsourcing solutions to clients across the globe. The company focuses on delivering exceptional customer experiences through business excellence, process optimization, and advanced technology solutions.

Job Details

• Role: E-Relationship Associate – Email & Chat Support
• Experience: Freshers / 0–1 Year
• No of Position -30+
• Qualification: Any Graduate
• Job Type: 3-6 Months Probation later Full time based on performance/business requirements
• Salary : 15-20K (Take home)
• Work Mode: Work From Office
• Location: Perungudi -Chennai




• Shift: UK/US Rotational Shifts
• Week Off: Rotational Week Off
• Payroll: Flex-work
• Probation: 3–6 Months
• Confirmation: Full-time conversion based on performance & business requirements.

Job Description

We are hiring E-Relationship Associates for a Non-Voice Email & Chat Support process.

The selected candidates will be responsible for handling customer queries through email and chat, providing accurate information, resolving customer concerns, and maintaining valuable customer service standards.

Responsibilities

• Handle customer queries through Email & Chat.
• Provide accurate and timely responses to customers.
• Understand customer concerns and provide appropriate solutions.
• Maintain professional written communication.
• Follow company processes and quality guidelines.
• Achieve productivity and quality targets.

Eligibility

• Any Graduate.
• Freshers and candidates with 0–1 ye

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