• Handle and resolve customer escalations related to interior projects
• Coordinate with Design, Sales, Project Management, Installation & Operations teams
• Take ownership of customer concerns from escalation to closure
• Ensure timely resolution and effective communication with customers
• Track escalations, follow-ups and closure status
• Identify recurring issues and support process improvements
• Prepare escalation reports and share updates with stakeholders
📌 Junior Escalation Manager (Bengaluru)
🏢 Tint tone and shade
📍 Bengaluru
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