About ReCircle :
ReCircle is a clean-tech innovator and agile waste management company dedicated to building a circular economy. Founded in 2016, ReCircle works towards diverting waste from landfills and oceans by transforming it into valuable resources through responsible collection, recycling, and sustainability-driven solutions.
Role Overview:
The Assistant Manager – EPR will be responsible for managing customer relationships, handling inbound business leads, supporting brands with Extended Producer Responsibility (EPR) compliance, coordinating documentation and reporting, and ensuring timely maintenance of operational and financial records. The role will also require continuous monitoring of EPR regulations, notifications, amendments, and compliance requirements to ensure that clients and internal stakeholders remain updated and compliant.
Key Responsibilities :
1. Lead Management & Customer Relations
• Handle and respond to inbound leads related to EPR services and compliance.
• Understand customer requirements and coordinate with relevant internal teams to provide appropriate solutions.
• Develop and maintain strong relationships with existing and prospective customers.
• Act as a point of contact for customer queries and ensure timely resolution.
• Follow up with leads and customers to ensure effective communication and closure of requirements.
2. Documentation & Customer Reporting
• Prepare, maintain, and submit required documents, reports, and compliance-related information to customers.
• Handle customer queries related to documentation, compliance status, reports, and submissions.
• Ensure accuracy, completeness, and timely delivery of customer-specific reports and documents.
• Maintain proper records of customer communications and documentation.
3. Real-Time MIS & Reporting
• Maintain reporting sheets/MIS on a real-time basis.
• Ensure that op